Warehouse Blowout, Live
$1 Sudden Death, up to 90% off retail
We buy returns, overstock and end-of-line pallets from major retailers and run them live on Whatnot. Electronics, home goods, beauty, toys and tools go up at a dollar and the room decides the rest.
Upcoming Shows
Where to find us next.
Buyer Support
Missing giveaway gift card
Won a giveaway but the message never arrived? Ask us to resend it, or tell us your username changed so we can match your account up by hand.
This does not issue a new gift code. Codes are assigned within 24 hours of the show — this re-sends the original message, carrying the original code.
The order number and the username must both match the giveaway. If you have changed your Whatnot username since you won, use the second tab instead.
One request per order every 24 hours, and up to three self-serve resends per order.
Requests work for orders placed within the last 45 days.
Anything we cannot complete automatically is passed to a person, so it may take a few days.
FAQs
How our shows work, start to doorstep.
How bidding works
Sliding the button is your bid. Here is what to expect when the room gets busy.
- 01During the live stream we may have up to 1,500 viewers watching the same item.
- 02Sliding the button on screen is your indication to bid.
- 03Bidding can be extremely fast, particularly on popular items.
- 04Bidding jumps frequently. The button displays how much you are bidding, but that amount may change while you are mid-slide.
- 05A bid is only submitted once you slide the button all the way to the right hand position.
What we sell
A range of returned, liquidation, new and end-of-line items — sold live, mostly from $1.
- 01Items listed as S, M, ML or 3XL are random pulls.
- 02Unless otherwise stated, random pulls are returned, open box or liquidated items. They may show some signs of use, but they will be functioning and in great condition. These items generally start at $1.
- 03Items listed by name are open box and in great condition.
- 04For some new items we may set a starting price significantly higher than a dollar.
How shipping works
Shipping prices are set by Whatnot, based on the size and weight we declare.
- 01Shipping prices are set by Whatnot, not by us.
- 02We advise Whatnot of the size and weight of the package before the show, and they quote based on your zip code.
- 03Where possible, small items are bundled together to reduce shipping costs.
- 04Larger items are shipped with FedEx.
- 05If you normally have your mail delivered to a USPS PO Box, we will need your street address so FedEx can reach you.
Payments and payment failures
Your card is charged within seconds of winning, for the full total.
- 01Payments are charged to your card on file within 3 seconds of your bid winning.
- 02The charge covers the full cost of the item, plus taxes, plus shipping.
- 03Please make sure your payment method has sufficient balance to cover the total.
- 04Should a payment fail, it is retried at 20 minute intervals throughout the rest of the live stream.
- 05Please address security prompts from your bank as soon as they arrive.
We do track failed payments, and we do take action on accounts with multiple failed orders.
Sending us messages
Please read this before messaging us — it is the fastest way to get an answer.
- 01We answer messages in order of receipt. Sending multiple follow-up messages pushes your original message to the back of the queue.
- 02At present we receive between 200 and 300 messages a day.
- 03Responses take 3 to 5 business days.
- 04Please include photos where applicable, the order number when it relates to an order, and a brief description of the issue.
- 05For tracking, please use USPS tracking for USPS items, or FedEx for FedEx items.
- 06Please do not message us requesting a cancellation — we will not get to it in time. See cancellations below.
Cancellations
Cancellation requests should be rare and exceptional. We take a liberal approach, but there are limits and rules.
- 01You must request your cancellation through your order history. Please do not send us a message.
- 02Cancellations will not be processed on winning prebids. Please prebid responsibly.
- 03Cancellations must be received within 8 hours of the end of the show.
- 04Please do not use "my baby swiped" or "my child was playing" as the reason — our show starts late at night, when all sensible people are in bed. Be honest and upfront and we will be fine. If our cancellations were to be believed, our entire audience is made up of children playing on their parents’ phones.
- 05We try our best to honor requests when the above conditions are met. However, some items ship with FedEx and the tracking is not uploaded until much later. If the item has shipped we cannot recover it from the FedEx trailer, and the cancellation will not be processed.
We do track cancellations, and we reserve the right to refuse cancellations for accounts that abuse the system.
Refunds and incorrect charges
All financial matters are managed by Whatnot.
- 01We do not have access to refunds, and we cannot authorize them.
- 02Where you feel you have been charged an incorrect amount, please contact Whatnot Customer Support.
- 03Where mistakes are made, we can make them right with money-off coupons to use against future purchases.
Coupons
We use coupons for a number of things. Here is how to find and use yours.
- 01If you are expecting a coupon, it will be sent to your Whatnot message inbox.
- 02The coupon is a 15 digit alphanumeric code.
- 03Please copy and paste the code rather than typing it out — transcribed codes often get scrambled.
- 04For details on how to redeem one, see Claim and use a coupon on Whatnot.
See you at the next drop.
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